Almost 40 % of parcels delivered by Canada Post arrived late at the end of may, denounced the boss of the firm Buster Fetcher, who collect these data from mid-march.
“I find it sad that we have a government that is forced to leave the economy and all of that becomes a brake incredible,” says the Journal, Matt Lessard, director and founder of Buster Fetcher, an SME which follows the parcel companies to help them to obtain refunds as necessary.
In recent weeks, our companies have been forced to turn to the online business, but the delivery times of Canada Post is quickly become the new headache patterns of SMES in québec.
“We have strongly encouraged consumers to buy locally to support our economy, but the delays observed in Canada Post is a significant problem,” said the Newspaper, the CEO of the Fédération des chambres de commerce du Québec (FCCQ), Charles Billion.
An opinion that is shared by the founder of Buster Fetcher, Matt Lessard.
“It was nice to have The Blue Basket, it is of no use if our SMES are unable to deliver the goods “, let-t-he fall to the end of the wire.
“The never-seen “
In mid-march, about 7,28 % of parcels delivered by Canada Post came so late… it’s a figure that has just exploded in 39,52 % for the week of may 24 last, and 29,71 % for Purolator, according to data from Buster Fetcher.
“It is a never-before-seen, analyzed Matt Lessard. Other carriers such as UPS and Fedex also have delays, but what is appalling is that Canada Post and Purolator are the same company, and they have big differences “.
According to him, it is not necessary to throw the stone to the employees of Canada Post and Purolator, which are doing their best. Rather, it is a system that is poorly oiled, as have made faith the 250 trailers full to the brim of the sorting centre, Canada Post, the Saint-Laurent borough, in Montréal.
In the workers ‘ Union of postal workers (CUPW), accused Canada Post of being responsible for the delays because the employer refuses to pay overtime.
“The COVID-19 has the wide back. Since mid-march, Canada Post has no delivery guarantees. If they called tomorrow, the times would become better. In the United States, they have kept these guarantees, are there, ” said Matt Lessard.
Contacted by The Newspaper, Canada Post has not been able to answer our questions yesterday.
On 19 may, Canada Post said it has registered an absolute record of delivery of parcels in a single day, with 2.1 million packages delivered in the country, three times the volume normal for this time of year.