CAF: APL, activity bonus, RSA… if you are a customer of this bank you will not receive these allowances

On May 14, 2024, a bank customer reported a problem in the payment of his CAF allowances. The establishment would block the payments.

APL, RSA, activity bonus… But why CAF beneficiaries registered in this bank can no longer receive their allowances ?

Our colleagues at BFMTV report the testimony of a customer who did not receive their 450 euros in monthly aid. He would not be the only one affected by this anomaly among those registered with PCS, an online bank.

Also read: Taxes: Paypal, Net26, Revolut… how to declare income from your accounts opened in online banks ?

Benefits not paid for several months

"It's been almost two weeks that I have three cents left in my account. To go shopping with three cents, it’s just not possible. I could not live, not survive, quite simply", deplores Nicolas on the microphone of our colleagues.

He's not the only one. Kévin is waiting to receive 1 200 euros in order to be able to pay his rent.

Change of supplier in June

The general manager of the company that markets PCS cards explains that 400 problems have been identified. In question, the fact that the Irish service provider of the company was put into liquidation, but it was he who supplied the prepaid cards and the Ibans of the customers, note Capital.

From June, the company says, PCS will use a French transmitter. 19 million French people have a bank account with an online establishment.