Owners of smartphones these manufacturers rarely contact the service center for repair
Here are the TOP 3 famous producer
The research firm Harris Interactive has tracked 130 thousand purchased smartphones in major European electronics retail chain Darty and built the list of brands that produce the most reliable smartphones in the world. It should be noted that the rankings were those producers, owners of mobile devices that are practically applied to the warranty service centers within two years after purchase.
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It turned out that the company’s smartphones Honor (Huawei sub-brand) topped the ranking of manufacturers, whose devices have the lowest failure rates, i.e., have the lowest probability of failure during the warranty period. Second in the rankings of the most reliable smartphones was the model from Huawei. Closes the three leaders of Apple, whose devices also rarely fail in two years of operation.
Infographics: the reliability of smartphones in numbers
One of the results of the study revealed one unpleasant for manufacturers the fact users were much less likely to change their smartphones for a new one. The average duration of owning a mobile device in 2019 amounted to three years that exceeds the warranty period. There are several reasons: a significant increase in quality of mobile devices, the exponential decline in productivity growth, the rise of smartphones, continuous support firmware Android and iOS.
We will remind that earlier the ranking of the best smartphones in the world headed “Chinese”. We also ranked the TOP 10 smartphones in 2019 with a better camera.
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