Microsoft Global Computer Outage: Your Computer Stops Working ? Here's How to Fix the Problem in Five Steps

the essential Since the early morning of Friday July 19, Microsoft has been affected by widespread computer problems on their network. What to do if your computer is affected?

Airports, media, banks… This Friday, July 19, millions of people are affected by the Microsoft computer outage. Although this mainly concerns large businesses, individuals may also be impacted. If your computer is equipped with Windows, it may display an error screen with the following message: ;nbsp;: "Your computer has encountered a problem and needs to restart".

In order to no longer face this problem, the supplier Crowdsike, a cybersecurity company which was involved in the outage, offers a restart solution in several steps.

Avoid starting your computer

To begin, it is first necessary to launch Windows in mode "safe" with the key "F4" during startup. You must then go to the computer's integrated hard drive menu "C :". After that, you will need to navigate to track C:WindowsSystem32driversCrowdStrike.

Finally, in the "CrowdStrike" folder, you will need to delete the file that starts with "C-00000291" and which ends with ".sys". Once all these steps have been completed, all you have to do is restart the computer.

Be careful though: according to Le Figaro, administrator rights may be necessary to access these sensitive parts of the system. This may therefore make it more difficult to restart the computer for some users. To avoid all these inconveniences, there is one solution: do not start your computer and wait for the problem to be resolved so as not to launch the Microsoft update.