MONTRÉAL | Québec solidaire, has joined its voice to the many groups who are demanding, more and more fervently, that air carriers are forced to refund passengers whose flights have been cancelled due to the pandemic.
By press release, the co-spokesperson for QS, Gabriel Nadeau-Dubois, has asked the minister responsible for Relations with canadian, Sonia LeBel, to press the federal government to defend thousands of Quebecers whose rights are “trampled underfoot by the air carriers”.
Already, a petition was launched on 15 may by Option consommateurs claims that the federal government “orders to airlines and other carriers under federal jurisdiction to allow customers whose trips have been cancelled due to the current pandemic to get a refund”. This petition had collected nearly 25 000 signatures as of Sunday morning, including a little over 15,000 of them coming from Quebec.
“According to Option consommateurs, several air carriers under federal jurisdiction in violation of civil Code of Québec and the Act respecting the Québec consumer protection, by offering travel credits that are ridiculous rather than refunds”, stressed Gabriel Nadeau-Dubois.
The United States and the european Union (EU) has ordered the reimbursement on request of the cancelled flights. On the other hand, Ottawa will tolerate that the carriers here only offer a credit for travel on the cancelled flights. Air Canada, Air Transat, WestJet, Sunwing and Swoop are all covered by the claims of collective action, has been recalled by the member for Gouin.
“The quebec government must stand up and enforce the rights of consumers in québec”, he added.