Significant theft of personal data at Bell Canada

Major personal data theft at Bell Canada


The personal information of hundreds of Bell Canada customers and employees was stolen in a cyberattack in late August. 

It was a subsidiary of the company, Bell Technical Solutions, which fell victim to hackers, according to a cybersecurity alert posted by Bell Canada. This division performs installations for residential and small business customers.

Our Bureau of Investigation has found that cybercriminals have published this Thursday afternoon on the dark web (dark web< /em>) a host of documents that contain particularly sensitive information.

Among these documents is a database of nearly 900 employees with extensive personal information, including name, date of birth, home address and telephone number.

Copies canceled checks used for payroll, copies of medical notes and even internal notices of suspension and dismissal are also accessible.

Information concerning clients has also been stolen.

< p>“The unauthorized person gained access to information which may include the name, address and telephone number of residential and small business customers in Quebec and Ontario, who made an appointment for a technician visit” , details Bell in its security alert, without giving an estimate of the number of victims.

“We want to assure you that no database containing customer information, such as credit card numbers and debit, banking information and other financial data, was not consulted during the incident, ”continues the telecommunications giant.

The company claims to conduct its investigation “with the help of third-party cybersecurity experts, in addition to implementing solutions to further strengthen the security of [its] systems”.

This cyberattack took place. part of a long series of events of the kind that have targeted Quebec companies for several years. As recently as this Thursday, the city of Laval claimed that a cyberattack had caused a major disruption of its computer services.

In July, our Bureau of Investigation revealed that the Collège Montmorency, in Laval, had also been the victim of hackers and that personal information was for sale on the underground web.

With the collaboration of Philippe Langlois< /p>

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