The new service from Apple was a failure

Publishers are frustrated by Apple News+ due to the large number of “glitches”

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Новый сервис от Apple оказался провальным

Apple News+ risks becoming a collection PDF for $ 9.99 per month

At the spring presentation, Apple unveiled its latest Apple News+, which was demonstrated along with other innovations in the field of interactive entertainment. The launch took place less than a month ago, but publishers are already unflattering expressed about the new product from Apple. Resource Digiday that tried to promote your content in detail told about the problems in dealing with Apple and working with the news service.

Apple claimed that will provide resources for WordPress design and templates articles for correct display in Apple News+. The results showed that the promise turned out to be half true – this was confirmed by five unnamed sources with direct relation to the publishers.

“Apple has refrained from providing layouts for articles and other content. Available templates leave much to be desired,” say the sources.

Digiday reported that some publishers are disappointed in the communication and interaction process with Apple. The company has provided for all email address where they can seek help, but major representatives of the publishing business were invited to a closed channel in Slack and get more feedback.

Новый сервис от Apple оказался провальным

Apple News+ is subscription based at $ 9.99

“A small group of selected publishers were invited to a private Slack channel where they can directly contact with Apple. They try to interact with the favorites. It’s always good for the big players, but not for us,” expressed dissatisfaction several sources.

In the process of creating content for Apple News+ most publishers convert PDF to the format of the service. Sources Digiday reported that this technology is quite “buggy”. After converting PDF publishers decide whether to format the content manually or can be left unchanged.

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All sources agreed that the issues present at the launch stage of the service needs to be urgently addressed. Otherwise, on a long-term relationship cannot be and speeches, if Apple will not change its approach. At the moment it is not clear what will take the company to maintain relationships with small and medium publishers. If these problems persist, Apple News+ risks becoming a collection PDF for $ 9.99 per month.

Recall that in early 2019 Apple has moved their services Apple TV on Samsung TV. Apple has also faced a number of problems with the iPhone XS – they “brake” and it is impossible to fix.

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