The SAQ might have its own home-delivery service

La SAQ pourrait avoir son propre service de livraison à domicile

The pandemic strength of the Société des alcools du Québec (SAQ) to reflect on certain aspects of its business model. The State-owned company will analyse the possibility of setting up its own home-delivery service, has learned The Newspaper.

Currently, the SAQ does business with external organisations for the delivery of its products among consumers. This, however, are the trucks of the State company that ensure the delivery of the bottles ordered online and collected in different points of sale.

During the break in Quebec, the SAQ has been forced to find a new business partner to maintain this service when Canada Post chose not to deliver the wines directly to the homes of people in order to limit the contact between its employees and customers.

Delivery times have also exploded due to the high demand.

In order to offer a home delivery service, rather than a post office, the SAQ has decided to sign an agreement in April, with Purolator. Online sales represent approximately 4 % of its turnover.

“The delivery has been a challenge. Our orders have quadrupled overnight. We weren’t ready for this, ” said the Newspaper ‘s president and chief executive officer of the SAQ, Catherine Dagenais.

The latter mentions that his organization will soon be different scenarios to optimize its supply chain and its costs, including the possibility of having its own delivery service.

“This year, we will reflect on how we can transform our supply chain to be more effective. We will analyse all the possibilities. It should not be forgotten that the costs of delivery, it is what is the most expensive for all retailers, ” says she.

“Jobs Quebec “

Recently, because of longer periods than normal for the delivery of parcels at Canada Post and Purolator, the government of Quebec had opened the door to the possibility of setting up a system of ” Post Quebec “. He hoped, however, to have the help of businesses in the private sector to address this problem.

Last week, The Newspaper revealed that the direction of The Cage – Brewery sports also wished to have, as soon as this fall, its own delivery service in its restaurants. Currently, the chain is in particular case with Uber Eats, and SkipTheDishes.

For the fiscal year 2019-2020, the SAQ recorded sales of over 3.49 G$. This is an increase of 5.9 %. Net income, meanwhile, was 1.23 G$, an increase of$ 79.6 Million (+6,9 %) compared to the previous year. The sales in the branches have reached 3,14 G$, an increase of 190,2 M$.

Fiscal year 2019-2020

  • Sales from 3.49 billion $ (+5.9 per cent).
  • The net profit was $ 1.23 billion $ (+6.9 %) and
  • Online sales represent 4 % of the turnover
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