“There was panic on board”: strong winds, cancelled flights… a family on holiday stuck in Madeira

"There was panic on board": strong winds, cancelled flights... a family on holiday stuck in Madeira

Des vents violents clouent les avions au sol sur l'île de Madère, au Portugal (photo d'illustration). imageBROKER/Jochen Tack – MAXPPP

En vacances au Portugal, une famille française s’est vue contrainte de rester cinq jours supplémentaires sur l’île de Madère. Des vents violents clouent les avions au sol.

After a three-week holiday in Portugal, a French family was unable to return to Paris due to strong winds that ground planes, reports Le Parisien.

Their Transavia flight, scheduled for Thursday, August 15, 2024 from the island of Madeira, was cancelled for this reason, as were those of at least five other different airlines.

Canceled or diverted flights

Other flights have been diverted, such as that of one of their friends who did “six laps above the tracks before finally going to Faro, shares the mother of the family at < em>Parisian. Result, it was panic on board for us…

The company offers them a return to Paris on Saturday August 24. Late for the couple who finally find another flight to Nantes, Wednesday 21.

The extra days on site will have hurt their purse, “about 5,000 euros” more.

< h2 class="txt-int">What support ?

Contacted by Le Parisien< /em>, Transavia assures that "the price difference with the flight Transavia will be covered, as well as accommodation and meals. Taxi between their accommodation in Madeira and the airport will also be covered."

Measures taken in accordance with the European regulation on "additional costs" in the event of& rsquo;cancellation less than fourteen days before the scheduled date.

To receive a refund of their expenses, the family will have to undertake often tedious procedures.

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