Loyal SNCF subscriber for 16 years, she forgets her identity document and is fined a hefty fine

Une abonnée de la SNCF a écopé d'une amende de 170 euros le 19 février 2024. Elle avait oublié sa carte d'identité. CHRISTOPHE PETIT TESSON – EPA/MAXPPP

An SNCF subscriber did not have an identity document during a check and presented an electronic card. She was fined and her subscription was canceled. 

She will remember this trip for a long time. Stéphanie, a regular on the TGV Tours-Paris, received a fine of 120 euros, initially on February 19, 2024. This passenger, a subscriber for 16 years, traveled that day, for the first time, without identity document, reports France bleu.

"That was overkill!"

The traveler then shows a photo of her passport on her phone. The document is refused by the controller, as provided for in the SNCF regulations which only accepts physical identity documents. "I found that it' #39;was abused!", shares Stéphanie to our colleagues from France bleu. The passenger is outraged at having to pay even though she pays for a subscription of "more than 500 euros per month" and the controller has "all my coordinates on his tablet.&amp ;quot;

Fine increased to 170 euros

By refusing, the fine is increased to 170 euros. The story doesn't end there. A few days later, Tourangelle discovered, in her mailbox, the termination of her SNCF package for several months, from March 1, 2024, due to her inability to present an identity document.

Anti-fraud policy

On February 27, his subscription will finally be reactivated on his personal account. The commuter contacted the Tours-Paris subscribers' association, which had alerted the company about this.

The SNCF justified itself by asserting that "as part of its anti-fraud policy, only a physical identity document was accepted as part of a control, cite France bleu.